Our mission is for you to be so outrageously happy with the help that we provide, that you will gladly refer us to people you really care about. Our promise is to give you sound real estate advice and help you to understand the future implications of the decisions you make.
We see our three roles to be as your consultants, your negotiators, and the overseers of all of your transactional details. As your consultants, we will ask you questions and then vigilantly listen to your answers to determine what is important to you and how best to help you reach your goals. We are also your negotiators and will treat your money as if it were ours. When it’s time to save or make you money, we are relentless to get you the best value for your money.
As a result, you will soon realize that our negotiating skills alone are reason enough to have us on your team. Our third role is to oversee all of the transactional details. Every “i” must be dotted and every “t” must be crossed, because there are over 100 pieces of paper requiring up to 43 signatures and initials and making a mistake can be very costly to you. Every transaction has 100-150 phone calls alone and there are 43 different people from 14 different industries that get involved during the 7 stages of your experience. This is called “integrated complexity”. Imagine that we are your pilots and you are our passenger on your flight – if we run into turbulence, our job is to keep you safe and calm as we land the plane and help you reach your destination.
With over 40 years combined experience and having helped over 1500 people realize their home ownership dreams, we have the experience and knowledge to take care of all of our clients needs. Our business is designed to provide you with the highest level of care and attention. Unlike most realtors, who spend most of their time searching for new customers from the general public and concentrate on the sale and commission, over 88% of our business comes from our clients’ endorsements. We focus on the long term relationship with our clients.
As a result, you benefit and get value by receiving more of our undivided attention, education , predictability and dedication.As your consultants, our job is to keep you safe. We do that by helping you to use the equity of your property over time to build wealth, and to become financially free. So that when it comes time for you to retire, you won’t be living on a shoestring, as over 75% of the retired population in North America do. We hope to one day soon have the privilege of meeting your acquaintance you and helping you to create and realize your own real estate dreams. To your success!
Michelle Read and Max Oliveira
Sales Representatives
Sutton Group Associates Realty Inc.
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